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FAQs

FAQs

Q: What payment methods do you accept? A: We accept all major credit cards including Visa, MasterCard, American Express, Discover, as well as PayPal and Apple Pay.

Q: How do you ship orders? A: We ship all orders via USPS, UPS, or FedEx. Shipping options and rates are calculated at checkout based on the weight and destination of the package.

Q: What is your return policy? A: We offer a 30-day return policy on all products. If you are not satisfied with your purchase, please contact us within 30 days of receipt to initiate a return. Please note that some products may be subject to a restocking fee.

Q: Do you offer international shipping? A: Yes, we offer international shipping to most countries. Shipping rates and options will be displayed at checkout based on the destination of the package.

Q: Can I track my order? A: Yes, we provide tracking information for all orders. You will receive an email with tracking information once your order has shipped.

Q: How do I know if a product will fit my bike? A: We provide detailed product descriptions and specifications on our website, including compatibility information. If you have any questions or concerns about compatibility, please contact us before placing your order.

Q: Do you offer installation services? A: We do not offer installation services at this time. However, we provide detailed instructions and videos for many of our products to help you with the installation process.

Q: How do I contact customer support? A: You can contact us via email at bucklos@outlook.com. Our customer support team is available Monday through Friday from 9am to 5pm EST.